Contact SureDry Water Damage in Keller
Call us about water damage. Tell us what happened and where the water is. We tell you what to do next.
Phone
Hours
Call for availability — (817) 803-8185
Office
601 S Main St
Keller, TX 76248
Have these ready when you call
- Your street address and city
- Where the water came from, and if it stopped
- Which rooms are wet
- Your insurer's name and claim number, if you have one
- A few photos of the damage
What happens after you call
We ask what happened, where the water is, and whether it has stopped. We ask for your address. We then tell you what to do next and when we can come.
At the home, we inspect first. We take moisture readings and explain what we find. You hear the scope and price before work starts.
What we cannot do by phone
We cannot give a price without seeing the damage. Water travels inside walls and floors. A photo shows only part of the problem.
We also cannot tell you what your insurer will pay. Your policy and your insurer decide that.
We cannot see hidden moisture from a call. A visit with a meter shows what the eye misses.
If nobody answers
Water damage calls come in at all hours. If you reach voicemail, leave a message with your name, address, and a short description of the problem. We return water damage calls as fast as we can.
While you wait: shut off the water source if it is safe to reach. Turn off power to wet rooms at the breaker. Take photos. Those steps protect you and help us when we arrive.
You can also use the form below. Give us your name, number, and a line about what happened. We will call you back.
Send us a message
Fill in the form. We call you back during business hours. For an active leak, call (817) 803-8185 first — the phone is faster.
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While you wait: safe steps
- Stop the water at its source if you can do so safely.
- Turn off the main water valve for a broken pipe.
- Turn off power to wet rooms at the breaker if it is safe to reach.
- Stay away from standing water near outlets and cords.
- Take photos and video before you move anything.
- Lift small items and furniture off wet floors.
- Keep children and pets out of the wet area.
If water is near wiring, or you smell gas, leave the home and call emergency services. Sewage or flood water needs extra care, so wait for our advice before you clean it.
How to reach us
Call us at (817) 803-8185. You can also visit our office at 601 S Main St, Keller, TX 76248. Call before you visit, so we know to expect you.
Before you hang up
Write down the time of your call and what we told you. Keep it with your photos. Ask us any question about the next step. We answer in plain words, and you decide how to go ahead.